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Privacy Policy

Last updated: 21 September 2026

This Privacy Policy explains how Rodent Control Dubai (“we”, “us”, “our”), operating the website rodentcontroldubai.com, collects and uses the information you provide when you contact us or use our website. By using our website or contacting us, you agree to this policy.

Information We Collect

We only collect the information we need to respond to your enquiry and provide our rodent control services:

  • Contact details you give us such as your name, phone number, email address and property address, when you submit our contact form, message us on WhatsApp or call us.
  • Enquiry details such as the property type and the rodent problem you describe, so we can prepare a quote and visit.
  • Basic website usage data such as pages viewed and general device information, collected automatically to help us improve the site.

How We Use Your Information

  • To respond to your enquiry and arrange an inspection or service.
  • To provide quotes, carry out treatments and issue service reports and certificates.
  • To contact you about your booking, follow-up visits or guarantee.
  • To improve our website and services.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

WhatsApp & Phone

When you contact us through WhatsApp or by phone, your message and number are used to reply and to arrange your service. WhatsApp is provided by a third party and is governed by its own privacy terms.

Cookies & Analytics

Our website may use basic cookies and analytics to understand how the site is used and to keep it working properly. You can control or disable cookies in your browser settings. Some pages embed a Google Map so you can find and view our location; this is loaded from Google and is subject to Google’s privacy terms.

Sharing Your Information

We only share your information where necessary to deliver our service, for example with our own team, or where required by law or by a competent authority such as Dubai Municipality. We do not share your details with unrelated third parties for their own marketing.

Data Retention

We keep your information only for as long as needed to provide the service, honour any guarantee, keep proper records and meet legal obligations, after which it is securely removed.

Security

We take reasonable steps to protect the information you share with us against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.

Your Choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by getting in touch using the details below. We will respond within a reasonable time.

Children

Our services and website are intended for adults arranging pest control for a property. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with its update date.

Contact Us

If you have any questions about this policy or your information, contact us:

Questions About Your Privacy?

Get in touch and our team will be glad to help. We handle your details with care and only to provide your rodent control service.

Al Shaiba Towers - B, Jebel Ali Race Course Rd, Al Thanyah First, Barsha Heights, Dubai